Servicing at Service Centre

Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"

I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?

kenincf wrote:

Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"

I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?

yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..

they'll l know how much to tighten ,don't hav to tell them the no of clicks. Tis goes to show that Kia S'pore didn't highlight to Korea & even the latest batch faces the same issue...maybe Korea have no slope & Hump....

Just to take note, after awhile the handbrake cable will have some slack and need so called more clicks to pull up and it's normal...

The no of clicks also acts as an indicator for your brake pad wear,so get the correct "biting point" with the no of clicks which ur comfortable but never 6clicks which is too high for holding on slope..happy tightening...Cheers!

hmm.

i still got "tiak tiak" sound from front passenger side when going at high speed over uneven roads.

how ar?

if i go back service, will they count this as 2nd servicing?
then when i go for 5000km servicing, they will charge me for labour?

repair or complaint got nothing to do with 1st or 2nd servicing (oil change) . Jus drive to their fast lane with you last service receipt (jus in case) & claim your warranty.No service charge but have to sacrifice you time for them to troubleshoot.Gd luck!

For me got the same problem...i went to report this fault during my 1k svc..intially they told me inclusive of svc and fault reporting needs about 4hrs...bt 3+hrs later the guy told me dat they cant trace that sound...so ask me whether wan come back another day cos they need one day to trace the sound as they will need to remove the dashboard...

then need to book online or just go down without booking?

scared they dun entertain me then i L L waste time.

lol

Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p

ck7373 wrote:Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p

Drive in from front or back also can...from front instead of turning left upon entering CnC, drive straight thru the guard post, just follow the sign basically twist and turn to Kia service bay....from back after guard post turn right and follow the sign.....very easy

nothing wrote:

ck7373 wrote:Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p

Drive in from front or back also can...from front instead of turning left upon entering CnC, drive straight thru the guard post, just follow the sign basically twist and turn to Kia service bay....from back after guard post turn right and follow the sign.....very easy

Thanks bro.

keigo wrote:

kenincf wrote:

Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"

I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?

yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..

Hmm, i reverse the car into parking lot, then press brake and pull hand brake, when release brake the car will roll a bit. Dont worry coz hand brake only secure 2 wheels... The car is still be secure by the hand brakes

Ohh, can book servicing online..... hope they will entertain if i book tonight for tue morning.

tish wrote:Ohh, can book servicing online..... hope they will entertain if i book tonight for tue morning.

Initially I booked for tomorrow. Then this morning, I decided to change it to this afternoon. The online booking service works well!

anyone try thursday night servicing?

noob question what is HKS and what is the sound when going over hump????

forte1978 wrote:anyone try thursday night servicing?

Where got night service in CnC?

i had a idea to svc my car outside of C&C. likewise i email KIA singapore whether can i bring my own engine oil for svc. here is the reply:

Dear Mr
Lee

Thank you for
visiting our website.

As our principal,
Kia Motor Corporations (KMC) has recommended a prescribed service and
maintenance package for their range of cars, we do not recommend that customers
bring in their own lubricants. We cannot guarantee the warranty of a vehicle, if
the recommended use of parts and lubricants are not adhered
to.

For customers who
insist on bringing their own oils, a disposal fee of S$27.50, excluding GST is
payable. However, you will need to note that this could compromise future
warranty claims.

We hope that we have
addressed your concerns. Should you require further assistance, please do not
hesitate to call our Customer Relations Officers at 6471 9111 or email us at cs@cyclecarriage.com.sg

Thank you once again
and we wish you a pleasant weekend ahead!

Yours
sincerely
CYCLE & CARRIAGE
KIA PTE LTD
Julius
Ang
Customer Assistance
Centre

anyway, i will not go back for C&C svc..they all along using shell helix. turn of by the shell oil. gave it a miss on the warr.

crazyfox wrote:

forte1978 wrote:anyone try thursday night servicing?

Where got night service in CnC?

Hi, not sure whether got night service at CnC but i sent in my car to rectifly some problems last thur and the guy told me they close at 9pm on thur nite, maybe for collection only, not sure about servicing.

keigo wrote:

kenincf wrote:

Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"

I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?

yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..

mine is 4 clicks, normal?

Just collected my ride on friday.....

1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).

2. Handbrake issues....

Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....

kqkhlj wrote:

keigo wrote:

kenincf wrote:

Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"

I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?

yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..

mine is 4 clicks, normal?

4 clicks is normal.

During my 1K servicing, they adjusted it from 6 clicks to 4 clicks on my ride.

KnightRider wrote:Just collected my ride on friday.....

1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).

2. Handbrake issues....

Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....

For the point 1), it seems that not only FORTE is like that. My friends bought an AVANTE recently. He also had the same problem.

Just let them rectify it during your 1K servicing. Apparently it's not due to balancing or alignment problem. They just adjusted something on the steering wheel.

kenincf wrote:

KnightRider wrote:Just collected my ride on friday.....

1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).

2. Handbrake issues....

Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....

For the point 1), it seems that not only FORTE is like that. My friends bought an AVANTE recently. He also had the same problem.

Just let them rectify it during your 1K servicing. Apparently it's not due to balancing or alignment problem. They just adjusted something on the steering wheel.

I see..thanks.....told my SE, will send over on thur, see if they can fix it..then collect on friday....

hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.

1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.

2. passenger air con much less cold than driver side.

how much should i prepare and how long is waiting time for 6k servicing?

xie xie.

service center..... becoming a misnomer oredi.. by the number of disservice we are getting....

simonsoh wrote:hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.

1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.

2. passenger air con much less cold than driver side.

how much should i prepare and how long is waiting time for 6k servicing?

xie xie.

normal 6k servicing took around 1 hr.... i opted for no car wash. with ur 2 things to be done, #1 shud be fast.
#2, i have no idea, they might say they need to open up ur db.....

hmmm... how come yours is 6k? not 5k?

btw, for your first wiper, they will just change to a new wiper.

as for no.2. they will just tell ya to on the aircon temp lower. thus both side is cold.

dont on at 24deg. as it will trigger heater due to some **** eng design. i always on 22deg 1 fan. its good enough. freaking cold.

IIRC our forte comes with driver and passenger a/c vent sensors. but just not sure how it work.. (come across somewhere.. online). Mine sometime passenger colder sometime driver side colder donno what to do also. usually at 23..

simonsoh wrote:hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.

1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.

2. passenger air con much less cold than driver side.

how much should i prepare and how long is waiting time for 6k servicing?

xie xie.

for changing engine oil (assuming mineral), approx $52 as labour cost is free.