"Pamphlet" for new drivers at CnC Service centers...

forte3737 wrote:

DarkPrince wrote:what cnc is saying is that factory defect also can sell.. no problem.. when we go down to showroom or roadshow, they will tell u.. hey, this car is good.. no problem.. see so many ppl buy.. but i wonder, do they distribute this pamphlets at the showroom and roadshows for future/potential customers? if not, why? are they trying to deceive? as for 3737, are you a kia owner or sales exec? cos by the way you are defending them, seems like they are paying u.. anyway, if u do not like the complaints that the forumers are giving, den you shud not enter the thread in the first place..

we are singaporeans.. we always complain.. sunny day too hot, rainy day too wet.. we will never be contented so live with it..

i an not related to the AD in anyway. please continue with your complains.

we will continue to complain.. dun worry.. i jus waiting for the next servicing to bring this up.. and dun worry.. i may not spend as much as a merc owner, but i will demand the service standard for the amount i paid for my kia.. and i believe all should do the same.. condensation and alignment is not normal.. tats for sure..

forte3737 wrote:i think what kia want to say to kia owners is this: you are buying a kia, not mercedes. please do not expect mercedes treatment if you pay kia price.

even the basic kia service we not getting from CNC why would we expect a mercs service..?

ok. i have read all your comments and have nothing against you people. i would say we forte owners will continue to get this type of treatment from CNC unless.....and i say unless...........one of you manage to get the local papers to write about the issues.

when it gets blown up, they will then change. other than that, i dun think they will change.

bro 3737.. imagine KIA always said we are suppose to go back KIA to maintain our warranty..

guess what happen to my servicing the last round?

when they failed to communication via EBD.. they just phoned me up and said.. hi Mr Terrier.. I'm unable to communicate with your car to perform diagnostic, I think u need to send back to your mechanic to check and pass it back to us for diagnostic..

I was paused awhile and said.. I thought I already send in to KIA service center.. when the car cannot communicate why do you need to bring my mechanic in? If you KIA doctor cant repair or diagnose.. how you want my Mechanic to diagnose when he dont even have the EBD connector and software to perform diagnostic!

I even questioned them back.. U ask me go back KIA to maintain warranty and now you cant even fixed when IT is still under warranty and want me pay OUTSIDE workshop for diagnostic..

I am amused what happens if after the 3 year mark and then the Fortes have to go for LTA inspection?.. Fail the alignment test? ...

Heh.. maybe we should go for the test now, and fail, got b/w to complain.

Terrier wrote:bro 3737.. imagine KIA always said we are suppose to go back KIA to maintain our warranty..

guess what happen to my servicing the last round?

when they failed to communication via EBD.. they just phoned me up and said.. hi Mr Terrier.. I'm unable to communicate with your car to perform diagnostic, I think u need to send back to your mechanic to check and pass it back to us for diagnostic..

what is the reason they cannot communicate via EDB? and if they cannot do it, who they expect can do it? arent they suppose to have the most compatible systems with this car?

This will be the first and last car with C&C.

What we pay is what we get...... maybe perouda is giving better service, who knows?

JuanST wrote:

Terrier wrote:bro 3737.. imagine KIA always said we are suppose to go back KIA to maintain our warranty..

guess what happen to my servicing the last round?

when they failed to communication via EBD.. they just phoned me up and said.. hi Mr Terrier.. I'm unable to communicate with your car to perform diagnostic, I think u need to send back to your mechanic to check and pass it back to us for diagnostic..

what is the reason they cannot communicate via EDB? and if they cannot do it, who they expect can do it? arent they suppose to have the most compatible systems with this car?

actually is my mechanic accidentally cut 1 or 2 of the wire that TX or RX to EBD.. but if pass to my mechanic to check he dont even know which cable is it cause he dont even have the EBD kits to test is that the actual cable..

thats what I told the person that called me.. you are Doctor of KIA and you cant even revive the communication.. how you want my mechanic without your EBD kit to test and diagnose?

not all doctors are created equal....

sent my koup for first servicing today and when making payment, they gave me another one of this pamphlet.. wah.. want to give hw many times ah!

solaris wrote:This will be the first and last car with C&C.

What we pay is what we get...... maybe perouda is giving better service, who knows?

most probably you are right. from the bird eye view of CNC, KIA is indeed a budget brand. that's why we pay for what we get.

whitechoco wrote:sent my koup for first servicing today and when making payment, they gave me another one of this pamphlet.. wah.. want to give hw many times ah!

maybe they identified u oredi as one of the mods, so trying to influence u to influence us.....

forte3737 wrote:

solaris wrote:This will be the first and last car with C&C.

What we pay is what we get...... maybe perouda is giving better service, who knows?

most probably you are right. from the bird eye view of CNC, KIA is indeed a budget brand. that's why we pay for what we get.

really, are u cnc?

JuanST wrote:

whitechoco wrote:sent my koup for first servicing today and when making payment, they gave me another one of this pamphlet.. wah.. want to give hw many times ah!

maybe they identified u oredi as one of the mods, so trying to influence u to influence us.....

haha... cannot work lo.. cos i just put it aside afterwards

i saw this at Upper Thomson Service Center.. guess you've all seen this before..

that note is printed on the servicing invoice as well

Guess C&C loses a lot of customers & now trying hard to lock us in. But funny, my SE last time told me the warranty will only void if miss 2 consecutive servicing with C&C. In Borneo Motor, I only service with them once a year and they still class me as regular customer & honour their warranty.…

Yah!! that the reason why CnC giving us 5 Years unlimited mileage warranty for Forte, basically want us to lock down to CnC Service for 5 Year. haiz~~ ironic isn't it. BTW asking if anyone could scan the pamphlet ?